Helpdesk will run on skeleton staff during the festive season. The Team’s availability is covered from both Cape Town and Johannesburg and can be reached as per below:

https://usizo.travel.co.za; or
011.790.0060

Dates to keep in mind for you to plan accordingly:

16 December 2024 – 15 January 2025

Services Available during this time:

• Helpdesk will be available from 09:00 – 16:00
• After hours support for ECC and Africa Hub continues as usual

Services NOT available during this time:

• Procurement
• New Applications (3G, User Requests, etc)
• Change Control
• Network, Infrastructure and Server Changes