Helpdesk will run on skeleton staff during the festive season. The Team’s availability is covered from both Cape Town and Johannesburg and can be reached as per below:https://usizo.travel.co.za; or011.790.0060Dates to keep in mind for you to plan accordingly:16 December 2024 – 15 January 2025Services Available during this time:Helpdesk will be available from 09:00 – 16:00After […]
Read More →Please be aware that Genesys Cloud will be unavailable for scheduled maintenance and upgrades to enhance the system. You will not be able to make or receive calls during this time.From: Friday 10 March, 23:30To: Saturday 11 March, 4:00Reason: Maintenance and EnhancementsEnsure you communicate accordingly to your customers should they be affected during this time.We […]
Read More →The TTS IT Department would kindly request to all our Remote and Home Workers please log your systems in to the TTS VIA VPN. This is so that your system can receive important security and application updates to keep it secure and running optimally. Currently we suggest logging into the TTS VIA VPN at least […]
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