Please be aware that Genesys Cloud will be unavailable for scheduled maintenance and upgrades to enhance the system. You will not be able to make or receive calls during this time.

From: Saturday 18 March, 22H30

To: Saturday 18 March, 24H00

Reason: Maintenance and Enhancements

Ensure you communicate accordingly to your customers should they be affected during this time.

We apologize for the inconvenience and appreciate your patience and understanding.